Privacy Policy

StreckenDigital GmbH operates this online platform and is committed to protecting the privacy of its users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit and use our service.

Information We Collect

We collect various types of information when you interact with our service.

Personal Data: This includes information that can be used to identify you directly or indirectly. Examples include:

• Contact details such as your name, address, and potentially associated company name.
• Payment and billing information required for processing transactions.
• Account credentials, if you create an account.
• Communications you send to us.

Usage Data: This includes information about how you access and use our service. This data may include your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other diagnostic data.

Location Data: Depending on the service features you use, particularly those related to route optimization or tracking, we may collect information about your device's location. This is processed to provide the requested service functionality.

How We Collect Information

We collect information through different methods:

• Directly from you when you provide it to us, such as when registering for an account, purchasing services, or contacting support.
• Automatically as you use our service, through technologies like cookies, server logs, and other tracking methods.

Lawful Basis for Processing

We process your Personal Data only when we have a lawful basis to do so. This may include:

• The processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract (e.g., processing a purchase, providing a requested service).
• You have given your explicit consent for specific processing purposes (e.g., for certain types of marketing communication). You have the right to withdraw your consent at any time.
• The processing is necessary for compliance with a legal obligation (e.g., retaining transaction records for tax purposes).
• The processing is necessary for the purposes of our legitimate interests or those of a third party, provided these interests are not overridden by your data protection rights (e.g., improving our services, preventing fraud, maintaining security).

How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, operate, and maintain our service.
• To process your transactions and manage your orders for digital vignettes, toll payments, or other services.
• To provide route optimization or fleet tracking functionalities as part of the services you use.
• To improve, personalize, and expand our service.
• To understand and analyze how you use our service.
• To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes (where permitted and in accordance with your preferences).
• To detect and prevent fraud and other illegal activities.
• To comply with applicable legal obligations and regulations.

Sharing and Disclosure of Your Information

We do not sell your Personal Data. We may share your information in certain situations:

• With service providers: We may share your data with trusted third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These providers are obligated to maintain the confidentiality of your information and use it only for the purposes for which we disclose it to them.
• For legal reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• In case of business transfers: If we are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred as part of that transaction. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
• With your consent: We may disclose your information with your explicit consent.

Data Retention

We retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law (e.g., for tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your Personal Data, we will either delete or anonymize it, or, if this is not possible (for instance, because your data is stored in backup archives), then we will securely store your Personal Data and isolate it from any further processing until deletion is possible.

Data Security

We have implemented technical and organizational security measures designed to protect the security of any Personal Data we process. However, please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR) and other applicable laws, you have certain rights regarding your Personal Data:

• The right to access: You have the right to request copies of your Personal Data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your Personal Data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your Personal Data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your Personal Data, under certain conditions, particularly where processing is based on legitimate interests or for direct marketing.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent: Where we rely on your consent to process your Personal Data, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
• The right to complain: You have the right to lodge a complaint with a supervisory authority if you believe our processing of your Personal Data infringes applicable law.

To exercise any of these rights, please contact us using the contact details provided below.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Third-Party Links

Our service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our service is not intended for use by individuals under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via a prominent notice on our service prior to the change becoming effective and update the information at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

StreckenDigital GmbH
Leopoldstraße 172
5th Floor
80804 Munich
Bavaria
Germany